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Delivery Information

Same Day Delivery – Limassol

Deliveries will take place:

Orders placed before 15:00 Tuesday to Friday will be delivered the same day on the hour’s display below.

For Monday orders must be placed before 13:00 to be eligible for same-day delivery; orders placed after 13:00 on Mondays will be delivered the next day.

Orders placed on weekends (Saturday-Sunday) or Public Holidays will be delivered on the next working day.

Same Day Delivery hours :

Monday: 14:00 – 15:30

Tuesday: 16:00 – 18:00

Wednesday: 16:00 – 18:00

Thurdsay: 18:30 – 19:30

Friday: 16:00 – 18:00

Same Day Delivery applies for orders placed in Limassol and is free of charge as part of our online experience services.

Please see the list below to see if your area is covered.

Municipalities of: Limassol, Germasogeia, Mesa Geitonia, Ayios Athanasios, Polemidia(Pano & Kato), Villages: Pareklissia, Pyrgos, Moni, Ayios Tychonas & Mouttagiaka.

Notes

When you click to view your cart on the “Cart Totals” area all the shipping methods will be displayed.

When you enter your postcode, you will see if we served your area and the option “Same Day Delivery (FREE)” will be available to select.

Having a different request, contact us.

Free Delivery – All Over Cyprus

Applies for all Cyprus districts and other Limassol territories which are not covered by Bwell Delivery team. We deliver to other cities using the ACS Courier network.

Estimated Delivery might take up to 2-3 working days(weekends are excluded), depending on the time you have placed the order:

All orders are dispatched the same day except weekends and Public Holidays.

Notes

Free Pick up from ACS Point.

Free Delivery to an address applies for orders €27 and over.

For orders below €27 the delivery to an address fee is €3.50.

For Areas that are considered “inaccessible”, there is a fixed rate of 5 euros charge.

Please press here to view the list.

For Polis Chrysochous we only offer to Pick up from ACS Point with a fee of €4.00.

Click & Collect – Bwell Pharmacy

HOW IT WORKS

1 . Where can I Click & Collect?

At Bwell Pharmacy(view location here) at the entrance, there is a station called Click & Collect.

  1. When will my order be ready to collect?

Usually an hour after your order placement. Please note this applies if all products ordered are in stock. If there is something out of stock, a member of our team will contact you via email and/or phone to let you know.

  1. How do I collect my order?

– Bring your order confirmation email – this can be printed or displayed on your phone.

– All orders require a signature on collection.

  1. Can’t collect yourself?

If you aren’t able to collect your order yourself, we will ask for the full name of the person collecting the order. All orders require a signature on collection.

  1. Can’t make the date?

We don’t want you to miss out on your order, so we’ll keep your order in store for 4 days. If your order isn’t collected within 4 days, then it will be returned and refunded.

Uncollected/ Unable to Deliver Orders:

If our delivery team or third-party courier service is unable to track the address provided. We will try again within the same week( 7 days). If a member of our team is unable to reach you via contact details provided and the order is not yet delivered after 7 days from the date placed, we will cancel the order proceed with a refund and hold a €4 charging fee.

Problems with your order

If your order has not been delivered within the timescales for your city, please contact us. Please remember to include your order number within your message as this will help us speed up the search for your order.

International Delivery

Unfortunately for the time, we do not offer this option.

Please note that all delivery orders status is subject to stock availability.

Although we are trying our best for our stock to be up to date, sometimes products are out of stock from the supplier. In any case, something from your order is out of stock we will inform you and sort the order delivery accordingly.